All he’d wanted had been to buy and reopen his grandfather’s inn. For two years, he’d managed to hold on to that dream. He still hoped he could keep it going. But time was running out.
As Nathan drove through town, people waved at him from the sidewalk.
I can still stop Rob from closing the inn. I have until Christmas. Like Rob said, I can come up with even more programs to cut.
Nathan pulled his Jeep in front of the inn’s entrance and left the engine idling as he reached into his briefcase and again pulled out the report from the property consultant.
Frank, their valet parking attendant who was also their bellhop, came up to the window. “Park the car for you, Mr. Prescott?”
“No, thanks, Frank. Could you please go inside and tell Nell to come out and join me? I’m moving our meeting from the conference room into the Jeep.”
He wanted to personally check out the outdoor winter facilities. Maybe a drive into the mountains and fresh air would clear his head.
Should he shut the skating rink or not? That was his biggest outdoor activity expense.
“Sure thing, Mr. Prescott. I’ll let Nell know right away.”
Frank backed away and then turned sharply before he headed inside. Nathan half expected Frank to give him a smart salute. Frank had been so happy to have his job back from the old days that he’d shaken Nathan’s hand every morning since then.
It made Nathan sad to think of it now.
Nathan took the bound property consultant’s report and then got out of the Jeep to circle around to the passenger seat. Once there, he flipped through the pages again while he waited for Nell.
Finally, she came running through the inn door and headed toward him, zipping up her winter coat and swinging her purse over her shoulder as if it was the best morning of her life.
He was glad someone was happy.
“What’s going on?” she asked, out of breath.
“You drive,” he directed. “We’re heading up the mountain road. We have to make some cuts, so the skating rink is the first item on the list to consider. If necessary we’ll put up a Closed sign in front of the entrance. We can pick it up from the facilities shed.”
Her eyes widened at the news. Seeming hesitant, she got inside and then adjusted the driver’s seat, pushing it forward. “Um, I thought we were going to have a strategy session about my marketing research?” she asked nervously.
“We are. We’ll talk about your findings and your ideas for promotion while we drive. Just make sure they’re low-cost.” He fidgeted with his report, impatient. He loved his niece, but at such a critical moment for the inn, he wished he could also afford a marketing manager with experience. Still, Nell had energy and enthusiasm, and she was family. She had just graduated with a degree in hotel and hospitality management. So maybe she had some ideas for him. He needed good ideas.
He held up the bound report that he’d shown his investor team. “After we visit the skating rink, we’ll swing by the base of the cross-country ski trail. I want to assess the current condition of the fencing. Plus, I want to see the sleigh and make sure the barn where it’s housed is still in good condition.”
Nell wiped her hair from her eyes and pressed her lips together. Without a word, she adjusted her seat belt and flicked on her seat warmer. It was cold in the Jeep. Their breath made steamy puffs in the frigid air.
Still no snow outside, though. Not even a flake.
She turned the Jeep out of the parking lot and toward the main road. “Can we, um, talk about the importance of the outdoor skating rink?” Nell asked, hesitant.
“Why?” he said, cautious. Rob had specifically pointed it out as an item to consider cutting.
“Because...I think we should.” She nodded decisively. “You know how the local kids loved the rink last winter.”
“Did they?” he said blandly. He didn’t want to remember that. His mind flashed to the boy, Jason. Did he like to skate?
“Yes.” She nodded and stepped on the accelerator as the SUV started up the steep mountain road. “The ice rink also sets us apart from our competitors in the hotel market.”
That was what he needed to hear about. “How so? Tell me about your research. What did you find out about our competitors’ activities? What are their plans for the Christmas season?”
“Well...” Nell smiled enthusiastically, clearing her throat. “I checked our closest competitors, the resorts you suggested I look at.” She paused while they waited for a logging truck to go rumbling past. When it was safe to do so, she cautiously turned right. The road wound a short way up the mountainside.
“And?” he murmured, paging through the consultant’s report to the end, where all the maintenance numbers were located.
“And...they all provide shuttle-bus access to the local downhill ski resorts. But we don’t do that.”
“We can’t,” he said. They had offered the service last year, and the cost hadn’t justified the benefit. Besides, in Nathan’s experience, their guests didn’t ask about skiing until after the New Year.
“Yes, I know.” Nell curled a stray lock of hair behind her ear. “We have to cut expenses.” She glanced sideways at him. “However, Uncle, while the two top resorts offer sleigh rides for the kids, they also set up portable outdoor skating rinks in the winter.”
He remained silent. He would ignore the skating rink reference for now. Rob was right—it was an excellent place for him to cut electricity and insurance costs. “Tell me, do our competitor resorts charge extra fees for the sleigh rides, or is the access inclusive with the room fee?”
Nell’s cheeks reddened.
“You didn’t check?” he guessed.
“Well...” They drove past a vista with a spectacular view. At the top of the mountain, near the pathway that led to his family’s ancient, dilapidated outdoor skating rink, Nell suddenly pulled over.
He sighed. “What is it, Nell?”
“I have a confession,” she blurted. “Actually, I have something I really need to show you.” She turned around and reached for the purse she’d tossed in the back seat.
Surprises were never good. Nathan could feel the muscles in his neck tensing.
She pulled a folder from her gigantic purse, and then turned back around. From the folder, she plucked out a few pieces of paper and handed them to him. “Uncle,” she said, taking a deep breath, “As your marketing manager, I suggest you read and then sign this contract.”
He stared at her. “What is this?”
“Well...after yesterday morning and the discussion we had, I made an inquiry. I knew that if I didn’t act fast, then the opportunity would be gone. You were at the bank all morning, so I made an executive decision.”
His temple throbbed. She was his niece—he couldn’t get angry at her. “I’m the one who makes the executive decisions,” he said in measured tones.
“You told me to take the initiative,” she pointed out. “So I did. And it’s not going to cost us anything.”
What initiative? he thought, irritated. “Nothing is free, Nell.”
“Just listen. You know how we were watching that cruise ship accident on TV? Well,” she said proudly, “it gave me an idea. So I called Empress Cruises.”
“You called Empress Cruises?” he asked incredulously.
She nodded and set her chin. “I want us to hire the show skaters, Uncle.”
“The...”
“Yes. The figure skaters who give ice shows on the cruise ship. I told the lady from Empress Cruises that I was interested in hiring them, and she gave me the number of their production company. They’re the ones that handle their contracts, you see,” she said proudly.
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