Communication Networks and Service Management in the Era of Artificial Intelligence and Machine Learning

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COMMUNICATION NETWORKS AND SERVICE MANAGEMENT IN THE ERA OF ARTIFICIAL INTELLIGENCE AND MACHINE LEARNING Discover the impact that new technologies are having on communication systems with this up-to-date and one-stop resource
a comprehensive overview of the impact of artificial intelligence (AI) and machine learning (ML) on service and network management. Beginning with a fulsome description of ML and AI, the book moves on to discuss management models, architectures, and frameworks. The authors also explore how AI and ML can be used in service management functions like the generation of workload profiles, service provisioning, and more. The book includes a handpicked selection of applications and case studies, as well as a treatment of emerging technologies the authors predict could have a significant impact on network and service management in the future. Statistical analysis and data mining are also discussed, particularly with respect to how they allow for an improvement of the management and security of IT systems and networks. Readers will also enjoy topics like: A thorough introduction to network and service management, machine learning, and artificial intelligence An exploration of artificial intelligence and machine learning for management models, including autonomic management, policy-based management, intent based ­management, and network virtualization-based management Discussions of AI and ML for architectures and frameworks, including cloud ­systems, software defined networks, 5G and 6G networks, and Edge/Fog networks An examination of AI and ML for service management, including the automatic ­generation of workload profiles using unsupervised learning Perfect for information and communications technology educators, Communication Networks and Service Management in the Era of Artificial Intelligence and Machine Learning will also earn a place in the libraries of engineers and professionals who seek a structured reference on how the emergence of artificial intelligence and machine learning techniques is affecting service and network management.

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Yixin Diaoreceived the PhD degree in electrical engineering from Ohio State University, Columbus, OH, USA. He is currently a Director of Data Science and Analytics at PebblePost, New York, NY, USA. Prior to that, he was a Research Staff Member at IBM T. J. Watson Research Center, Yorktown Heights, NY, USA. He has published more than 80 papers and filed over 50 patents in systems and services management. He is the co‐author of the book “Feedback Control of Computing Systems” and the co‐editor of the book “Maximizing Management Performance and Quality with Service Analytics.” He was a recipient of several Best Paper Awards from the IEEE/IFIP Network Operations and Management Symposium, the IFAC Engineering Applications of Artificial Intelligence, and the IEEE International Conference on Services Computing. He served as Program Co‐chair for the International Conference on Network and Service Management in 2010, the IFIP/IEEE International Symposium on Integrated Network Management in 2013, and the IEEE International Conference on Cloud and Autonomic Computing in 2016 and served as General Co‐chair for the International Conference on Network and Service Management in 2019. He is an Associate Editor of the IEEE Transactions on Network and Service Management and the Journal of Network and Systems Management. He is a Fellow of IEEE.

List of Contributors

Ahmad Alnafessah

Department of Computing

Imperial College London

London, UK

Kiril Antevski

Telematics Engineering Department

Universidad Carlos III de Madrid

Madrid, Spain

Remi Badonnel

Université de Lorraine

CNRS

Loria, Inria, Nancy, France

Jorge Baranda

Communication Networks Division

Centre Tecnológic de Telecomunicacions Catalunya (CTTC/CERCA)

Barcelona, Spain

Sokratis Barmpounakis

National and Kapodistrian University of Athens

Software Centric & Autonomic Networking lab

Athens, Greece

Carlos J. Bernardos

Telematics Engineering Department

Universidad Carlos III de Madrid

Madrid, Spain

Andreas Blenk

Chair of Communication Networks Department of Electrical and Computer Engineering

Technical University of Munich

Munich, Germany

and

Faculty of Computer Science

University of Vienna

Vienna, Austria

Raouf Boutaba

David R. Cheriton School of Computer Science

University of Waterloo

Waterloo, Ontario, Canada

Valeria Cardellini

Department of Civil Engineering and Computer Science Engineering

University of Rome Tor Vergata

Rome, Italy

Giuliano Casale

Department of Computing

Imperial College London

London, UK

Claudio Ettore Casetti

Department of Electronics and Telecommunications

Politecnico di Torino

Torino, Italy

Kai Chen

Department of Computer Science and Engineering, iSING Lab

Hong Kong University of Science and Technology

Hong Kong SAR, China

Li Chen

Department of Computer Science and Engineering, iSING Lab

Hong Kong University of Science and Technology

Hong Kong SAR, China

Carla Fabiana Chiasserini

Department of Electronics and Telecommunications

Politecnico di Torino

Torino, Italy

Koen De Schepper

Nokia Bell Labs

Antwerp, Belgium

Filip De Turck

Department of Information Technology

Ghent University – imec, IDLab Ghent, Technologiepark‐Zwijnaarde

Oost‐vlaanderen, Belgium

Danny De Vleeschauwer

Nokia Bell Labs

Antwerp, Belgium

Yixin Diao

PebblePost

New York, NY, USA

Idilio Drago

University of Turin

Torino, Italy

Thomas Favale

Politecnico di Torino

Torino, Italy

Marija Gajić

Department of Information Security and Communication Technology

Norwegian University of Science and Technology

Trondheim, Norway

Andrés García‐Saavedra

NEC Laboratories Europe

5G Networks R&D Group

Heidelberg, Germany

Danilo Giordano

Politecnico di Torino

Torino, Italy

Carlos Guimarães

Telematics Engineering Department

Universidad Carlos III de Madrid

Madrid, Spain

Zied B. Houidi

Huawei Technologies

Boulogne‐Billancourt

France

Patrick Kalmbach

Chair of Communication Networks

Department of Electrical and Computer Engineering

Technical University of Munich

Munich, Germany

Arjun Kaushik

Department of Electrical Engineering and Computer Science

York University

Toronto, Ontario, Canada

Panagiotis Kontopoulos

National and Kapodistrian University of Athens

Software Centric & Autonomic Networking lab

Athens, Greece

Nikolaos Koursioumpas

National and Kapodistrian University of Athens

Software Centric & Autonomic Networking lab

Athens, Greece

Frank A. Kraemer

Department of Information Security and Communication Technology

Norwegian University of Science and Technology

Trondheim, Norway

Abdelkader Lahmadi

Université de Lorraine

CNRS

Loria, Inria, Nancy, France

Stanislav Lange

Department of Information Security and Communication Technology

Norwegian University of Science and Technology

Trondheim, Norway

Xi Li

NEC Laboratories Europe

5G Networks R&D Group

Heidelberg, Germany

Xudong Liao

Department of Computer Science and Engineering, iSING Lab

Hong Kong University of Science and Technology

Hong Kong SAR, China

Noura Limam

David R. Cheriton School of Computer Science

University of Waterloo

Waterloo, Ontario, Canada

Justinas Lingys

Department of Computer Science and Engineering, iSING Lab

Hong Kong University of Science and Technology

Hong Kong SAR, China

Lina Magoula

National and Kapodistrian University of Athens

Software Centric & Autonomic Networking lab

Athens, Greece

Josep Mangues‐Bafalluy

Communication Networks Division

Centre Tecnológic de Telecomunicacions Catalunya (CTTC/CERCA)

Barcelona, Spain

Jorge Martín‐Pérez

Telematics Engineering Department

Universidad Carlos III de Madrid

Madrid, Spain

Ricardo Martínez

Communication Networks Division

Centre Tecnológic de Telecomunicacions Catalunya (CTTC/CERCA)

Barcelona, Spain

Sadeq B. Melhem

Department of Electrical Engineering and Computer Science

York University

Toronto, Ontario, Canada

Marco Mellia

Department of Electronics and Telecommunications

Politecnico di Torino

Torino, Italy

Stephan Merz

Université de Lorraine

CNRS

Loria, Inria, Nancy, France

Uyen T. Nguyen

Department of Electrical Engineering and Computer Science

York University

Toronto, Ontario, Canada

Sina R. Niya

Communication Systems Group CSG

Department of Informatics IfI

University of Zürich UZH

Zürich, Switzerland

Chrysa Papagianni

Nokia Bell Labs

Antwerp, Belgium

Francesco Paolucci

Scuola Superiore Sant'Anna

Istituto TeCIP

Pisa, Italy

Francesco L. Presti

Department of Civil Engineering and Computer Science Engineering

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