My goal is to induce the candidate to admit he is bluffing, that he is unsuitable for the job. If he can get through the nine steps without confessing this, there is reason to assume that the candidate himself really believes he has the necessary qualifications. And those are the candidates I am looking for. I persist in saying ‘he’ as the nine-step model is most usefully applied to men. My not inconsiderable experience is that women seldom apply for jobs they are not qualified – and they prefer to be overqualified – to do. And even then it is the easiest task in the world to make her break down and confess she hasn’t got what is required. False confessions are not uncommon with men, too, of course, but that’s fine. After all, they don’t land in prison, they only miss out on a management job that requires calm under pressure.
I have absolutely no scruples about using Inbau, Reid and Buckley. It is a scalpel in a world of healing, herbs and psychobabble.
Step one is a direct confrontation and many do not get any further than this point. You make it crystal clear to the candidate that you know everything and that you are sitting on evidence that proves the person in question does not have the requisite abilities.
‘I may have been somewhat hasty in expressing an interest in your application, Greve,’ I said, leaning back in my chair. ‘I’ve been doing a bit of research, and it turns out that the HOTE shareholders consider that you failed as a CEO. That you were weak, you lacked the killer instinct and it was your fault the company was bought up. Being bought up is precisely what Pathfinder fears, so I’m sure you understand that it will be difficult to view you as a serious candidate. But…’ With a smile, I raised my cup of coffee. ‘Let’s enjoy the coffee and talk about other things instead. How’s the decorating going?’
Clas Greve sat on the other side of the fake Noguchi table with an erect back, his eyes boring into mine. He laughed.
‘Three and a half million,’ he said. ‘Plus share options, naturally.’
‘I beg your pardon.’
‘If the board of directors at Pathfinder is afraid the shares might motivate me to sex up the business for potential buyers, you can reassure them that we’ll put in a clause about the shares becoming invalid in the case of a buyout. No parachutes. In that way the board and I have the same incentive. To build a strong company, a company that will eat rather than be eaten. The value of shares is calculated according to the Black-Scholes pricing model and added to the fixed salary after your third has been worked out.’
I put on the best smile I had. ‘I’m afraid you’re taking some things for granted, Greve. There are several points here. Don’t forget you’re a foreigner, and Norwegian companies prefer to have their own to-’
‘You were literally salivating all over me yesterday at your wife’s gallery, Roger. And you were right to. After your proposition I did some research into you and into Pathfinder. I became immediately aware that even though I am a Dutch citizen, you will have difficulty finding a more appropriate candidate than me. The problem then was that I wasn’t interested. But one can do a lot of thinking in twelve hours. And in that time, for example, one might conclude that the pleasures of house renovation may be restricted over the long term.’
Clas Greve folded his suntanned hands in front of him.
‘It’s time I got back in the saddle. Pathfinder is perhaps not the sexiest company I could have chosen, but it has potential, and a person with vision and the board on his side could build it up into something really interesting. However, it is by no means certain that the board and I share the same vision, so your job is, I suppose, to bring us together as soon as possible in order that we might see whether there is any point continuing.’
‘Listen, Greve-’
‘I am in no doubt that your methods work on many people, Roger, but with me you can give the show a miss. And go back to calling me Clas. After all, this is supposed to be just a cosy chat, isn’t it?’
He lifted his coffee cup as if he were going to make a toast. I grabbed the opportunity for a timeout and lifted my own.
‘You seem a bit stressed, Roger. Are there competitors for this commission of yours?’
My laryngeal reflex has a tendency to kick in when I am caught unawares. I had to swallow quickly so as not to cough up coffee over Sara Gets Undressed .
‘I understand all too well that you have to go for it, Roger,’ Greve smiled, leaning closer.
I could smell the heat of his body and a faint aroma which reminded me of cedar trees, Russian leather and citrus. Cartier’s Declaration? Or something in that price range.
‘I’m not at all offended, Roger. You’re a pro, and I am, too. Naturally, you just want to do a good job for the client, that’s what they’re paying you for, after all. And the more interesting the candidate, the more important it is to give the person in question a thorough going-over. The claim that HOTE shareholders were not happy is not a stupid one. I would have tried something like that if I’d been you.’
I couldn’t believe my ears. He had thrown step one right back in my face by stating that we should give the show a miss; my ploy had been blown. And now he was running step two, what Inbau, Reid and Buckley call ‘sympathising with the suspect by normalising actions’. And the most incredible thing was that even though I knew exactly what Greve was doing, it did build up, this feeling I had read so much about: the suspect’s desire to throw in his cards. I almost felt like laughing out loud.
‘I don’t quite understand what you mean now, Clas.’ Although I was trying to appear relaxed, I could hear that my voice had a metallic timbre and my thoughts were wading through syrup. I was unable to mobilise a counter-attack before the next question came.
‘Money is not actually my motivation, Roger. But if you like, we can try to increase the salary. A third of more…’
… is more. He had taken over the interview completely now and gone straight from step two to step seven: Present the alternative. In this case, give the suspect an alternative motivation for confessing. The execution was perfect. Of course he could have brought my family into play, said something about how proud my deceased parents or my wife would be if they heard how I had pushed up the salary, our commission, my bonus. But Clas Greve knew that would be going too far, of course he knew that. I had quite simply met my match.
‘OK, Clas,’ I heard myself say. ‘I give in. It is just as you say.’
Greve leaned back in his chair again. He had won, and now he was letting his breath out and smiling. Not with a sense of triumph, just happy that it was over. Used to winning , I noted down on the sheet I already knew I would throw away afterwards.
The strangest part about it was that it didn’t feel like a defeat, but a relief. Yes, I felt nothing less than invigorated.
‘Nevertheless, the client requires concrete information,’ I said. ‘Would you mind if we went on?’
Clas Greve closed his eyes, placed the tips of his fingers against each other and shook his head.
‘Fine,’ I said. ‘Then I would like you to tell me about your life.’
I made notes as Clas Greve told his story. He had grown up as the youngest of three. In Rotterdam. It was a rough seaport, but his family were among the privileged, his father had a top job with Philips. Clas and his two sisters had learned Norwegian during the long summers with their grandparents in a chalet in Son, on the Oslo fjord. He had had a strained relationship with his father, who considered the youngest child spoilt and lacking in discipline.
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